NEIGHBOURHOOD LEGAL SERVICES

COVID-19
Service changes

Neighbourhood Legal Services remains open to serve our community during the COVID-19 crisis, but primarily remotely. In order to keep members of the community and our staff and volunteers safe, we are primarily providing legal consults by phone or video. In-person emergencies will be assessed on a case-by-case basis.

HOW TO GET IN TOUCH WITH US:

If you are an existing client, please contact your legal caseworker directly about your case.
For new matters, we encourage you to do an intake by phone or online
1. By phone: please call 416-861-0677 X702 and leave a message. Your call will be returned within 1-2 business days; please be patient with us. If you have an email address, leave it with your phone message; this will help us connect with you faster.
2. Online: Please see our ONLINE intake page. As with a phone intake, you will be contacted within 1-2 business days.
3. Drop-in Hours:
- 10:30am - 4:30pm on Tuesdays

Our drop-in hours are for people who do not have a phone or Internet access or who face language barriers to connecting by phone or online. We can only admit 2-3 clients into our office at a time. Expect to be screened at the door prior to entry, so service may take longer than usual.

We are committed to keeping you informed about policy changes and your legal rights during this time. Please visit our new page COVID-19 & Legal Resources and check back here, and on our Facebook or Twitter feeds, for ongoing updates.

COVID-19 & LEGAL resources

are you a current or former client?

NLS is seeking to improve its processes and services to our community, and particularly from an anti-oppression and anti-racism perspective. If you have ever used NLS’ services, please complete this anonymous survey to provide your feedback. This survey will close on January 4, 2021

Client Survey

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