COVID-19
Service changes
Neighbourhood Legal Services remains open to serve our community, but primarily remotely during the COVID-19 crisis. In order to keep members of the community and our staff and volunteers safe, we are providing legal consults by phone or video. Emergencies will be assessed on a case-by-case basis.
HOW TO GET IN TOUCH WITH US:
DROP-IN HOURS RESUMING: Starting Tuesday, September 15th, we will be open for drop-ins from 12:30-4:30pm on Tuesdays only. This is for people who do not have a phone or Internet access or who face language barriers to connecting by phone or online. We can only admit 2-3 clients into our office at a time. Expect to be screened at the door prior to entry, so service may take longer than usual.
We are committed to keeping you informed about policy changes and your legal rights during this time. Please visit our new page COVID-19 & Legal Resources and check back here, and on our Facebook or Twitter feeds, for ongoing updates.
HOW TO GET IN TOUCH WITH US:
- If you are an existing client, please contact your legal caseworker directly about your case.
- For new matters, we encourage you to do an intake by phone or online
- By phone: please call 416-861-0677 X702 and leave a message. Your call will be returned within 1-2 business days; please be patient with us. If you have an email address, leave it with your phone message; this will help us connect with you faster.
- Online: Please see our ONLINE intake page. As with a phone intake, you will be contacted within 1-2 business days.
DROP-IN HOURS RESUMING: Starting Tuesday, September 15th, we will be open for drop-ins from 12:30-4:30pm on Tuesdays only. This is for people who do not have a phone or Internet access or who face language barriers to connecting by phone or online. We can only admit 2-3 clients into our office at a time. Expect to be screened at the door prior to entry, so service may take longer than usual.
We are committed to keeping you informed about policy changes and your legal rights during this time. Please visit our new page COVID-19 & Legal Resources and check back here, and on our Facebook or Twitter feeds, for ongoing updates.
